Roth Consulting

a customer excellence Company

About us

A brand is defined by the customer’s experience. The experience is delivered by great teams.

Let us be a part of your team and focus on lead generation and new customers for your brand. We are experts in:

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Online Marketing

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Call Centers

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Metaverse Content

Founded in 2002, we are bringing a massive knowledge from the tech industry, video games and marketing to you. Based in the heart of Cologne, Germany we are happy to meet you for a Kölsch!

Contact us for our portfolio and use cases!

Online Marketing

Our digital agency services

We make visitors to happy and loyal customers through a strategically planned acquistion funnel.

Programmatic Advertising

Programmatic advertising is the use of automated technology for media buying as opposed to traditional methods of digital advertising. Programmatic media buying utilizes data insights and algorithms to serve ads to the right user at the right time, and at the right price. This includes Real-time-bidding (RTB), Programmatic Direct, Real-time-Marketplaces, Demand-Side-Platforms (DSP).

Lead Generation

Lead generation is the process of identifying, attracting, and transforming online users into prospects for a business. The method utilizes online channels, tactics, and strategies such as email campaigns, paid social media ads, or even offering downloadable content through a landing page.

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SEO/SEA

SEO is short for Search Engine Optimization. It is a collective term for all activities that you carry out to ensure that your website scores higher in the organic results of search engines such as Google. Search Engine Advertising (SEA) on the other hand, revolves around advertising. When using SEA, search engines will show ads for your organization in the search results above the organic results. Both forms of online marketing are of course aimed at attracting more traffic to the website.

Call Center

B2B Lead Generation

A lead-generation service is used to grow your business, attract new clients, and create sales pipelines. It is a fundamental key to success for many businesses. With qualified lead-generation agents, you can transition to an active approach that helps generate leads and make sales.

Inbound Calls

Inbound calling occurs when customers or potential customers initiate contact with a business or organization. Inbound call center agents provide reactive customer support.

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Product or technical support

Agents answer questions regarding consumer products or services and provide technical support where possible. Call agents can also route customers to dedicated tech support teams if necessary.

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Help desk services

Customers can report faults or problems, submit complaints, or order products.

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Payment and order processing

Agents can process and take payment for inbound sales orders via the phone or help customers resolve issues with payment, billing, or placing orders.

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Upgrades and renewals

Agents can handle customer calls regarding upgrades and renewals of subscription-based products or services.

Outbound Calls

Outgoing calls are mainly initiated by sales and marketing teams. The main purposes of outbound services include:

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Telemarketing

Agents use direct response marketing to contact warm leads or make cold calls in an attempt to sell a business’s goods or services.

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Market research

This involves agents conducting phone surveys to identify customers’ pain points and better understand their customers.

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Lead generation

Cold outreach allows agents to generate and qualify leads.

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Appointment setting

Agents can set appointments with customers on behalf of salespeople.

Metaverse

We are passionate experts and meta-natives (gamers). The metaverse is there and can create an incredible value for your brand. We help companies develop strategies and immersive experiences that let them interact with customers in an immersive experience. With the right strategy, companies can define their visio and their value in web 3. Rothcon builds the capabilities, the talent, and the applications that bring their metaverse vision to life. Our metaverse services provide an end-to-end approach to the metaverse.

Contact

Phone: +49 173 4124946
Email: info@rothcon.de

Address:
Roth Consulting GmbH
Rudi-Jähne-Str. 10c
50769 Köln

Opening hours:

Mo – Fr
 – 
Sa – So Geschlossen

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